Data We Gather and Why We Need It
When you open an account with us, we collect the details you provide during registration — your name, contact number, and the payment method you link, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process withdrawals, and keep your account
-
1
secure. When you make a deposit or withdrawal request, the mobile wallet number you enter is recorded and tied to your account. We do not store your bKash, Nagad, or Rocket PIN — that stays with you and your wallet app. We also collect technical data:
-
2
the device you use, your browser type, and session timestamps. This helps us understand how the platform performs on mobile and where account access runs into problems. Cookies are used to keep you logged in across sessions and to remember your preferences — you can manage
-
3
cookie settings through your browser. We retain your account data for as long as your account remains active and for a period after closure as required for financial record-keeping. Availability of our services depends on your local law and the eligible regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.